Legal
Last updated: 27 April 2026 · Effective: 27 April 2026
The short version: You pay each month, you use ClustrOps. No auto-charges. No card stored. Your data is yours. Our software is ours. Don't do bad things. Disputes go to Hyderabad courts.
By using ClustrOps, you agree to these Terms. If you don't agree, don't use the service.
These Terms of Service form a legally binding agreement between you (the individual or entity creating an account or using ClustrOps) and FlyHii Solutions Private Limited (operating ClustrOps).
Legal name: FlyHii Solutions Private Limited
CIN: U62013AP2025PTC121341
Registered office: Plot No. 203, Near Hyd Stories, Siddhi Vinayak Nagar, Madhapur, Hyderabad, Telangana 500081, India
Contact: support@clustrops.com
By creating an account, accessing the website, or using ClustrOps, you agree to be bound by these Terms and our Privacy Policy.
You must be at least 18, legally able to sign contracts, and using ClustrOps for a real recruitment business.
If you are using ClustrOps on behalf of a company, you represent that you have the authority to bind that entity to these Terms.
One account per business. Keep your password safe. You're responsible for what happens on your account.
Each ClustrOps account is for one business entity. You may not share login credentials across multiple businesses or use a single account to operate multiple distinct recruitment companies. You are responsible for all activity that occurs under your account. Notify us immediately at support@clustrops.com if you suspect unauthorised access.
14 days, no card needed. After 14 days, you choose whether to pay and continue. We don't charge you automatically because we don't have your card.
Prepaid service. You pay each month via UPI or online payment. No card stored. No auto-charge. Access is active only for periods you have paid for.
ClustrOps operates on a prepaid subscription model. We do not store your card or payment instrument. We do not automatically charge or debit any payment method. Payments are made through Razorpay, including via UPI, net banking, and debit cards.
Current plans and prices are listed at clustrops.com/pricing. For new Solo plan subscribers, introductory pricing applies for the first 3 months. All prices are in INR and exclude applicable GST.
We will notify you by email at least 15 days before any introductory pricing step-up. For other price changes, we give at least 30 days advance notice.
If you do not pay for a new period, your account pauses at the end of your last paid period. You retain read-only access for 30 days to download your data. After 90 days of non-payment, the account and data may be permanently deleted (subject to mandatory GST invoice retention).
Since ClustrOps is prepaid, refunds are not applicable — you only pay for periods you choose to subscribe to. Exceptions apply for billing errors and where required by law. See our Refund Policy for full details.
You are responsible for all taxes applicable to you. We will issue a GST-compliant tax invoice for each payment. If you require invoices to include your GSTIN, you must provide it before payment.
Don't want to continue? Just don't pay next month. Want your data? Download it anytime, including for 30 days after access pauses.
Cancellation is automatic the moment you stop paying for the next subscription period. You do not need to fill a form or contact support. To formally close your account, email support@clustrops.com. After cancellation, you retain read-only access for 30 days, then the account is archived and deleted after 90 days.
Use ClustrOps for legitimate recruitment. Don't use it for fraud, spam, illegal hiring, or anything that harms candidates, clients, or the platform.
IMMEDIATE PERMANENT TERMINATION — No Warning
Fraud, charging candidates, fabricating credentials, uploading malware, data theft, or repeated violations after a prior warning.
WARNING + 7-DAY CURE PERIOD
First-time or minor violations. Failure to correct within 7 days results in suspension.
Your client lists, your candidates, your invoices — all yours. We store and process them for you. You're responsible for getting consent from candidates before putting their data in.
You retain all ownership rights in the data you input into ClustrOps. You grant us a limited, non-exclusive, royalty-free licence to access, store, and process your data solely to provide the ClustrOps service to you. This licence does not allow us to sell your data or use it to train AI models for the benefit of other customers.
When you upload candidate or client data into ClustrOps, you are the Data Fiduciary under the DPDP Act, 2023. You are responsible for obtaining all required consents and ensuring the accuracy of the data you upload.
You can export all your data in a standard format at any time.
ClustrOps is ours. The software, brand, code, design — all ours. You can use it as a customer, but you can't copy, resell, or rebuild it.
All rights, title, and interest in ClustrOps — including the software, platform, UI, source code, brand, trademarks, and documentation — are owned by FlyHii Solutions Private Limited or our licensors.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use ClustrOps during the period of your active subscription. This licence does not include any right to copy, modify, resell, or reverse-engineer ClustrOps.
If you suggest a feature, we can use it freely without owing you anything.
If you provide feedback, suggestions, or feature requests, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without any obligation to you.
When you share candidate profiles with your clients via ClustrOps links, you're responsible for what your client does with that information.
When you use the profile-share feature, you are responsible for ensuring you have the candidate's consent to share their profile with that client. Clients accessing profile links are not parties to these Terms. We are not liable for any misuse of profile-share links by your clients.
ClustrOps generates invoices, but you're responsible for whether the details are correct. We're a software tool, not your tax advisor.
ClustrOps provides invoice generation as a feature. You are solely responsible for the accuracy of all invoice details, including GSTIN, tax rates, HSN/SAC codes, and place of supply. We are not liable for any tax disputes, penalties, or compliance issues arising from your use of the invoicing feature. Consult your chartered accountant for tax advice.
Features marked as "Beta," "Preview," or "Early Access" are provided as-is, may contain bugs, may be modified or removed at any time, and are not covered by any service guarantees.
We try our best to keep ClustrOps running. We don't promise specific uptime at this stage. We may add, remove, or change features.
We aim for high reliability but do not guarantee specific uptime or service levels at this stage. For material changes that significantly reduce existing functionality, we will give at least 30 days advance notice. If we ever discontinue ClustrOps entirely, we will give at least 90 days notice and provide full data export tools.
To the maximum extent permitted by applicable law, ClustrOps is provided "as-is" and "as-available" without warranties of any kind. We disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.
If something goes wrong, the most we can ever owe you is what you paid us in the last 12 months. This is the standard SaaS liability cap.
Our total cumulative liability for any claim shall not exceed the total amount you have paid us in the 12 months immediately preceding the event. If you are a free trial user, our liability is limited to ₹1,000.
We are not liable for lost profits, lost business opportunities, loss of data (except where caused by our gross negligence), decisions you make based on data in ClustrOps, acts of third parties, or force majeure events.
You agree to defend, indemnify, and hold harmless FlyHii Solutions Private Limited from and against any claims arising out of your breach of these Terms, your violation of any law, your infringement of any third party's rights, or data you upload to ClustrOps.
We may suspend or terminate your account immediately for serious violations, with 7 days' notice for minor violations, or immediately if required by law. Upon termination, you will have 30 days to download your data before permanent deletion.
For minor changes, we update the "Last Updated" date. For material changes, we notify you by email and in-app at least 30 days before the change takes effect. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana, India.
FlyHii Solutions Private Limited
Email: support@clustrops.com
Plot No. 203, Near Hyd Stories, Siddhi Vinayak Nagar, Madhapur, Hyderabad, Telangana 500081
These Terms of Service were last updated on 27 April 2026. By using ClustrOps, you agree to be bound by these Terms.